ULM Participates in Enlivening National Customer Day (Harpelnas) with PT. Bank Negara Indonesia (Persero) Tbk ULM
Banjarmasin – National Customer Day 2024 is a moment for companies in Indonesia to show their appreciation to their customers. Celebrated every September 4, National Customer Day (Harpelnas) is not just a day to provide discounts or special offers, but also as a form of respect for customers who have become an important part of the company’s success. The 2024 Harpelnas commemoration carries the theme “AI Makes Customer Service More Responsive and Personal”, considering that there is currently rapid technological development and changes in consumer behavior.
Bank Negara Indonesia (Persero) Tbk, which is located at Lambung Mangkurat University, Banjarmasin, also enlivened this National Customer Day by welcoming customers with all the facilities offered at the BNI office with its new, much cozier face. At the newly renovated BNI ULM Office, visitors can comfortably use the ATM facilities with a warm atmosphere that makes them want to linger just to sit and relax. Visitors do not need to queue behind the ATM machine because the seating facilities are quite adequate and also comfortable while waiting for other visitors to finish their transactions.
Vice Rector II for Finance and General Affairs represented by the Head of Finance of ULM Nizmah Rahmi also attended to enliven National Customer Day. On that occasion, Mrs. Nizmah Rahmi was invited to see every corner of the new face of the BNI Bank Office at Lambung Mangkurat University (ULM). She was also very enthusiastic about following all the services provided in the office such as a relaxing spot to sit at the end of the office.
This moment was also used by BNI Bank to socialize BNI’s latest application in improving customer transaction services through the Wondr by BNI application.
“On this Harpelas moment, hopefully PT. Bank Negara Indonesia (Persero) Tbk ULM will continue to provide the best service for its customers, especially for the ULM academic community,” concluded Nizmah.
